At Radhakrishna Netralay, we are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, contact information (phone number, email address), date of birth, and address.
- Medical Information: Health history, diagnostic reports, treatment records, and prescriptions.
- Online Data: Information provided through website forms, appointment bookings, or interactions on social media platforms.
2. How We Use Your Information
The information collected is used for:
- Providing personalized medical care and treatment.
- Booking and managing appointments.
- Sending reminders, updates, and educational content related to eye health.
- Complying with legal and regulatory requirements.
3. Information Sharing
We do not share your personal information with third parties except:
- With your consent for referral services.
- As required by law or government authorities.
- With trusted partners for services like insurance claims or payment processing, ensuring they comply with privacy standards.
4. Data Security
We use advanced security measures to protect your information, including encrypted databases, secure servers, and restricted access to sensitive data.
5. Cookies and Online Tracking
Our website may use cookies to enhance user experience, track site performance, and personalize content. You can disable cookies in your browser settings if preferred.
6. Your Rights
You have the right to:
- Access your personal information.
- Request corrections to inaccurate information.
- Withdraw consent for communication or data processing at any time.
7. Changes to the Privacy Policy
We may update this policy periodically. Any changes will be communicated on our website, and the updated policy will reflect the effective date.
